Refund policy

Return & Refund Policy

At Maisin M Store, each artwork is carefully handcrafted and packaged with care.

Returns

Due to the nature of original handmade artwork, we do not accept returns or exchanges for change of mind.

Please review all product descriptions, dimensions, and photographs before purchasing.

Damaged Items

If your artwork arrives damaged, please contact us within 48 hours of delivery with photographs of the artwork and packaging.

We will offer:

  • A replacement (where available)

  • Store credit

  • A full refund

Order Cancellations

Orders may be cancelled within 24 hours of purchase if they have not yet been dispatched.

Contact

For any questions regarding your order, please contact:

Maisin M Store
Email: info@maisinmstore.com